Feedback

🌟 Insight Driven Growth: Introducing the Mewayz Feedback Add-On

Turn user opinions into actionable intelligence for continuous improvement. The Mewayz Feedback Add-On provides a seamless, integrated solution for businesses to gather and analyze valuable insights from customers and users across various departments and activities.

By making it simple to request, collect, and analyze feedback, this Add-On helps identify strengths, highlight areas for improvement, and foster a culture of development.

🎯 Key Features for Seamless Feedback Collection:

• Collect Valuable Customer Feedback:

  • Integrated Collection: Gathers insights from both guests and logged-in users through seamless integration with Add-Ons like Accounting, Projects, HRM, Support Ticket, Appointments, and more.

  • Automated Requests: For example, when an invoice is generated (via the Accounting Add-On), the system can automatically send an email to the customer.

  • Quick & Detailed Input: Users can provide quick star-based ratings and leave detailed comments for better insights.

    

• Personalized Feedback Request Creation:

  • Targeted Requests: Generating a request is simple: select the relevant Add-On and specify the activity within it (e.g., a completed appointment).

  • Customization: Compose your message using variables (placeholders) like {user_name} and {url} to insert the recipient’s name and the direct feedback form link, ensuring a tailored and professional approach.

    

• Multiple Ways to Gather Feedback:

  • Convenient Options: Customers can submit feedback through an emailed form or by accessing a direct, shareable feedback link.

  • Centralized Tracking: All submitted feedback is recorded on the History page, allowing businesses to easily track responses, identify whether the submitter was a guest or a registered user, and view complete details with a single click.

    

🤝 Benefit from Insight and Development:

This system streamlines the process of gathering and managing customer opinions, ensuring you have the data needed to enhance performance, strengthen relationships, and deliver better service.

Ready to start gathering valuable insights for continuous improvement?

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