Cleaning Management

🧼 Optimize Operations: Introducing the Mewayz Cleaning Management System Add-On

Move beyond spreadsheets and manual tracking. The Mewayz Cleaning Management System Add-On is the comprehensive solution designed to simplify the entire workflow for cleaning companies, maintenance providers, and facility managers (including Office Cleaning, Housekeeping, and Healthcare Facilities).

From client booking and team assignment to quality inspection and final invoicing, this Add-On delivers operational efficiency and superior service quality.

🎯 Key Features for Seamless Service Delivery:

• Streamlined Backend Booking System:

  • Flexible Entry: Supports both system clients and walk-in customers.

  • Detailed Capture: Record details like building type, address, service description, and preferred schedule.

  • Team Assignment: Effortlessly assign cleaning teams and track inspection flags and job status.

• Inspection Tracking & Quality Control:

  • Automated Status: System tracks booking outcomes ("Cleaned" or "Dirty").

  • Invoice Trigger: Automatically triggers invoice generation based on successful inspection status, ensuring quality is tied to payment.

• Invoice & Payment Management:

  • Auto-Invoicing: Generate invoices instantly upon inspection.

  • Financial Control: Admins can set amounts, track payment status (Pending/Paid), and maintain workspace-specific financial visibility.

• Customer Complaint Resolution:

  • Structured Feedback: Link complaints directly to specific cleaning booking requests, select a type, and add a detailed description.

  • Service Recovery: Track resolution status and log the date to ensure prompt service recovery and continuous quality improvement.

🛠️ Supporting Operational Excellence:

• Maintenance Management: Keep your tools in top shape. Log maintenance requests (product or service type), track status (Pending, In Progress, Completed), and ensure timely upkeep.

• Expense Tracking: Efficiently log all cleaning-related expenses—type, amount, date, and description—to monitor daily operational costs and maintain accurate budget control.

• Team Coordination: Easily manage team member rosters and scheduled shifts for optimal workforce performance and task assignment.

Ready to clean up your operations and enhance service quality?

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